
How do I return an item?
Please contact customer service for more information on returning an item. Thank you.
Refund/Return Policy:
Original sales receipt must accompany
returns.
We accept returns for exchange or
refund 7 calendar days after delivery of the product. At our sole discretion
after 7 calendar days, we will offer
an exchange or store credit only. Items
must be in "new, unaltered and unused condition". Definition of new,
unaltered and unused condition is:
If an item is received, is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund.
If we shipped your item and you received a damaged box from USPS then a claim must be filed for refund. We advise to take a picture or bring in your box to your local Post office or go online and file a claim for refund. We are not responsible for Damaged boxs that USPS has damaged.
Refunds are contingent upon inspection of
item(s) once we receive it.
There is a 15% restocking fee for returned
items
that are not being exchanged and are not damaged.
Again you MUST contact
us within 7 days if you intend to return ANY item back to our store. Items
returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping
costs if seller is not at fault.
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